Executive Summary
Key Achievements
Built AI test automation at scale — LLM evaluation, prompt regression, and custom DeepEval frameworks enabling non-technical QA to validate GPT-based and agentic AI products at enterprise scale.
Led product quality for high-frequency trading at JP Morgan, credit modelling at HSBC, and asset management at Barclays Wealth — 14+ years across Tier 1 investment banks.
Delivered $1M+ cost savings over 3 quarters at HSBC through automation-first strategy on a greenfield credit and lending product.
Built a 50-member QA organisation from scratch at ALDAR across 25+ agile pods — achieving 80% fewer production incidents and 4x faster delivery.
Defined QA strategy for CBDC products across GCC central banks at R3, covering regulatory compliance and distributed ledger platform reliability.
Led enterprise Agile & digital transformation across MMC, HSBC, Nationwide, and Barclays — reducing release cycles from weeks to hours across regulated financial platforms.
Founded iSuraksha Solutions as CPO — GPS tracking and logistics products from concept to market across 3 verticals.
Professional Experience
Leading enterprise product quality for the UAE's largest listed real estate developer across 25+ POD teams including AI/ML, CRM, ERP, mobile, and integration platforms.
- Led quality for GPT-based conversational AI and investment intelligence products — LLM evaluation, hallucination detection, prompt regression testing.
- Built custom DeepEval + Flask framework enabling non-technical QA to validate AI model outputs at scale.
- Implemented AI-specific quality gates and output consistency checks within CI/CD pipelines.
- Introduced Codium and Windsurf for predictive defect detection and self-healing test frameworks.
- Built 50-member QA organisation covering Salesforce CRM, ERP, Digital, and Mule ESB.
- Mobile testing for LivAldar super app — Appium, BrowserStack (30+ devices), Applivery.
- Transformed release cadence from monthly to hourly via trunk-based development.
- Implemented DORA metrics and reliability dashboards for executive visibility.
- Established Spotify-model governance across autonomous delivery pods.
QA strategy for CBDC and distributed ledger products across GCC central banks — high-trust, regulated financial systems.
- Defined end-to-end QA strategy for CBDC products ensuring regulatory compliance and transaction integrity.
- Rebuilt QA from manual to fully automated CI/CD pipelines using Serenity, JMeter, and Selenium on Corda blockchain.
- Coached teams on test-first delivery and cryptographic testing practices.
Independent consultancy delivering QA leadership, test automation, and agile transformation to Tier 1 banks and Fortune 500 enterprises.
- SAFe transformation coaching 15+ squads. Built API (Java/Cucumber), contract (Pact), web (Cypress), and mobile (Appium) frameworks.
- 40 QAs across 15 teams, 3 regions. $1M+ savings. Waterfall to BDD transformation covering credit models and regulatory reporting.
- Led QA for BMAC — Monte Carlo portfolio risk simulations and performance attribution model validation.
- Three offshore QA teams for WSS trading and securities platform. Multi-site: London, New York, Hong Kong.
- Digital mortgage QA, Jenkins CI/CD reducing regression from 3 days to 3 hours, payment test automation, investment transaction testing.
IoT product company — GPS tracking, fleet management, and logistics intelligence solutions.
- Launched three IoT products: GPS vehicle tracker, school bus safety system, fleet logistics platform.
- Architected full stack: embedded firmware, mobile apps (Android/iOS), real-time dashboards, cloud backend.